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Support Area

Find out about the different support services we offer. Rely on our unparalleled knowledge and experience before you even start your project, and rest assured we will be here to support you long after your machine has been commissioned.


Spare Parts

Even our most basic labelling heads are manufactured using high resistance alloys, with advanced drive system and control box components and proven application solutions, usually only reserved for premium high-performance machines. The inherent reliability of our machines provides an extremely low total cost of ownership.

However, as robust as our machines are, it is a fact that parts can wear, get damaged or very occasionally (and exceptionally) fail.

To ensure the absolute minimum of delay in these situations, we hold a comprehensive range of spares at our UK workshops, which can normally be despatched on the same day for orders received before 3pm.

Some parts, such as thermal print heads and drive belts (in print and apply machines, for example), are classified as consumable parts. So we generally recommend to customers that they hold these on-site, given there inevitable requirement in the future. These parts will be identified in a critical spares list (specific to the machine) supplied just after installation, normally alongside a preventative maintenance contract offer.

As a professional manufacturer, customers can take confidence in the fact that machine revisions are always properly controlled, parts coded, and relevant spare parts listed in the documentation provided with your machine. This means that no matter the age of your machine, we should quickly and efficiently be able to establish the parts you need.

Proven modular print and apply label application solutions for any barcode identification/traceability requirement.

Contact ALTech UK to discuss your requirements with our experienced and knowledgeable team.

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More than 30 years established as a leading manufacturer of labelling machinery with a world wide install base.

Contact ALTech UK to discuss your requirements with our experienced and knowledgeable team.

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We tailor design every labelling system to the exact requirements of our customers, ensuring they fully meet their needs.

Contact ALTech UK to discuss your requirements with our experienced and knowledgeable team.

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